77fbp Privacy Policy

1What Information We Collect

We may collect various types of personal information for registration and service delivery on the 77fbp platform. The information described below is stored securely on our servers:

• Identity Information: Full name, date of birth, national ID or passport number (for verification purposes).
• Contact Information: Email address, mobile number.
• Account Information: Username, encrypted password, account preferences.
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay), transaction history.
• Technical Information: IP address, browser type and version, device information, operating system.
• Usage Information: Platform activity logs, game history, session duration.
• Communication Records: Your conversations and messages with our support team.

1.1How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide when filling out registration forms, verification processes, and payment forms.
• Automatic Collection: When you browse our website, information is automatically collected through cookies and log files.
• Third Parties: Through payment providers (bKash, Nagad, Rocket, Upay) and identity verification services.

2Why We Use Your Information

77fbp uses your personal information only for lawful and legitimate purposes. Our main purposes for use are as follows:

• Account Management: For registering, verifying, and managing your account.
• Service Delivery: For processing gaming services, deposits, withdrawals, and bonuses.
• Security Assurance: For fraud prevention, account protection, and maintaining the integrity of the platform.
• Customer Support: For resolving your questions, complaints, and issues.
• Legal Compliance: For complying with applicable laws and regulations and for handling legal claims.
• Responsible Gaming: For identifying problematic gaming behavior and providing necessary support.
• Service Improvement: For analytical purposes to improve our platform, user experience, and service quality.
• Communication: For sending important account updates, security notifications, and where applicable, promotional information.

3About Cookie Use

The 77fbp website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our website function more effectively.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions and ensuring security.
• Functionality Cookies: For remembering your preferences and settings, such as language preference.
• Analytical Cookies: For understanding how users use our website, which helps us improve our services.
• Performance Cookies: For monitoring the loading speed and performance of the website.

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

4Circumstances for Disclosing Information

77fbp may share your information with third parties in the following limited circumstances:

• Payment Providers: Minimum information required for processing financial transactions through bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: Trusted third-party verification services for completing the KYC process.
• IT and Infrastructure Services: Cloud storage, server hosting, and cybersecurity providers, who operate under strict confidentiality agreements.
• Legal Authorities: For complying with court orders, legal processes, or legitimate requests from government authorities.
• Fraud Prevention: With organizations engaged in preventing cybercrime and financial fraud.

Outside the cases described above, we never sell or transfer your information to third parties for marketing purposes. We have strict data processing agreements with all third parties.

5Security Measures

77fbp applies industry-standard security measures to protect your personal information. Our technical and organizational protective measures include:

• SSL Encryption: All communications are encrypted using TLS/SSL technology during data transmission.
• Data Encryption: Stored sensitive information, especially financial and identity data, is protected with advanced encryption algorithms.
• Access Controls: Strict internal access control policies — only authorized personnel can access the necessary information.
• Regular Audits: Regular system audits and penetration tests are conducted to identify security vulnerabilities.
• Firewall and Monitoring: 24/7 system monitoring and advanced firewall measures to prevent unauthorized access.

5.1Data Retention Period

We retain your information for as long as your account is active and as needed to provide services. Even after an account is closed, information may be retained for as long as necessary for legal obligations, dispute resolution, and enforcement of our agreements. Financial transaction records are retained for the period required by law.

6User Rights

As a user of the 77fbp platform, you have the following rights over your own personal information:

• Right to Know: You have the right to know what information we are storing about you.
• Right to Rectification: You have the right to request correction of any errors in your stored information.
• Right to Erasure: You have the right to request deletion of your personal information in certain circumstances (though this may not be fully possible where legal obligations exist).
• Right to Object to Processing: The right to object to the use of your information for marketing communications or other specific purposes.
• Right to Withdraw Consent: The right to withdraw consent at any time for processing of information provided on the basis of consent.
• Right to Data Portability: The right to request a copy of your information in a structured, machine-readable format.

To exercise any of the above rights, please contact us by email: [email protected]

7Protection of Those Under 21

77fbp is for persons aged 21 and above only. Our platform does not intentionally collect personal information from persons under the age of 21.

We apply age verification methods during the registration process. If we receive evidence that someone under 21 has opened an account, we will immediately close that account and delete all related information.

If a parent or legal guardian believes that their child or ward has registered on our platform, please contact our support team immediately.

8Special Protection for Financial Information

Financial transactions on the 77fbp platform are handled through bKash, Nagad, Rocket, and Upay. We handle financial information with the highest level of sensitivity:

• All payment information is transmitted through encrypted channels.
• Mobile banking PINs or passwords are never stored on our servers.
• Payment providers process transactions according to their own security standards.
• When suspicious financial activity is detected, an investigation is automatically initiated.
• A minimum deposit limit of ৳300 and a withdrawal limit of ৳1,000 are in place, which also serve a security purpose in part.

Withdrawal processing generally takes 30 minutes to 3 hours, during which each transaction is verified by our security team.

9Privacy Policy Updates

77fbp reserves the right to update this privacy policy from time to time. This policy may be revised due to changes in services, adoption of new technologies, or legal requirements.

For any significant changes, we will notify you in the following ways:

• By publishing the update date on this page of the website.
• By sending a notification of the changes to your registered email address.
• By requesting consent to the updated policy at login if necessary.

Continued use of the platform after changes will be considered as agreement to the updated policy. If you do not agree with the changes, you may close your account.

10Privacy Inquiries

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated support team is available in Bengali 24/7.

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will try to respond within a reasonable time from the date we receive your request. If identity verification is required, there may be a delay in processing the request.